What's New @ Namely: April 2022 Edition

HR is only getting more complex. You’ve spoken and we’ve answered with ways to supercharge your daily operations to be even more efficient and supported.

Intuitive Onboarding

Your company is growing and you work hard to secure talent. 

Introducing the new Onboarding dashboard providing you with a visual of your new hires, their statuses, and those that require action. 

Easily search, filter, and download sessions and bulk remind new hires to complete their onboarding session so they can hit the ground running on day one.

This is the first of many Onboarding enhancements, including improved onboarding templates, automated task lists, further personalization options, and bulk sends for onboarding sessions.

Your Data, Your Way

We’ve added new custom report types! By adding more data to the reporting model, Namely admins can self-serve in the platform to run:

• Time Off Request Reports
• Benefits Change Reports
• Audit Reports
• Profile Reports

Even More Compliance Support

Earlier this year, all Namely clients experienced a Compliance Library platform upgrade by Mineral, formerly ThinkHR. This upgrade included a more intuitive look and feel, proactive compliance notifications via Mineral Intelligence, and a new configurable dashboard to help you stay up to date with changes in regulatory compliance.

In addition, Mineral released online chat and a self-service Help Center as support options to better serve you in your compliance initiatives.

A Platform You Can Trust

In an effort to further enhance our information security, we have achieved SOC 2 compliance! Passing a SOC 2 is a testament to a reliable, safe, and trustworthy platform so that clients can have even more peace of mind that sensitive company and employee data is safe with Namely.

Personalized Support you Can Count On

Last year, Namely introduced a new approach to customer service to offer my accessible, but tailored support resulting in:

• A 22 percent increase in average Customer Satisfaction Score
• A 98 percent increase in average Net Promoter Score
• A 273 percent increase in average Implementation Net Promoter Score
• The Business Intelligence Group 2022 Excellence in Customer Service Award!

In addition, we’ve released new enhanced service offerings designed to assist clients with business changes. Whether you’re growing, need additional training, or extra operational assistance Namely has a personalized solution to support your HR initiatives.

We’re just getting started…stay tuned for more exciting updates coming soon!